Rent-a-Wig Policy

Welcome to the Rent-a-Wig service offered by THE RICH HAIR LAB. We are delighted to provide you with an opportunity to experience our premium raw hair extensions through our wig rental program. Please review the following terms and conditions: 

1. Rental Duration:

  • Minimum rental period is 2 days
  •  Extensions must be returned by 8pm on the agreed upon date.

2. Rental Fee:

  • A rental fee will be charged based on the chosen wig and the duration of the rental. This fee covers the use of the wig for the agreed-upon period.

3. Security Deposit:

  • A $100 refundable security deposit is required to schedule a wig rental. The deposit will be returned upon satisfactory inspection of the returned wig, minus any applicable fees for damages.

4. Wig Care:

  • Wigs must be handled with care and returned in the same condition as received. Any excessive damage, such as irreparable coloring or styling, may result in a deduction from the security deposit.

5. Cleaning and Maintenance:

  • Wigs must be maintained according to the provided care instructions. Normal wear and tear are expected, but any damage beyond regular use will result in additional charges to the card provided on file.

6. Late Returns:

  • Wigs must be returned on or before the agreed-upon return date. Late returns may result in additional fees.

7. Extension of Rental Period:

  • If you wish to extend the rental period, please contact us at least 2 days before the original return date. Extensions are subject to availability.

8. Cancellation:

  • Cancellations must be made at least 3 days before the scheduled delivery date to receive a full refund. Cancellations made after this period may incur a cancellation fee (deducted from the security deposit).

9. Inspection and Refund:

  • Upon receiving the returned wig, our team will inspect it for any damages. If the wig is in satisfactory condition, your security deposit will be refunded promptly.

10. Availability:

  • Wig availability is subject to demand. We recommend booking in advance to secure your preferred wig and rental period.

11. Shipping:

  • Wigs will be shipped with a return label for your convenience.

12. Contact Us:

  • If you have any questions or concerns regarding our Rent-a-Wig service, please contact our customer service team at

By participating in our Rent-a-Wig service, you agree to abide by these terms and conditions. We hope you enjoy the flexibility and convenience of experiencing our premium raw hair extensions through our rental program.


Last Updated: February 2024